Online Vacation Specialist
Saint Paul, Ramsey County, Minnesota, 55199, USA
Listed on 2026-02-15
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support
Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
OverviewWe are seeking motivated and detail-oriented individuals to join our team as Online Vacation Specialists. In this fully remote role, you will assist clients with researching, planning, and booking personalized travel experiences, including vacations, cruises, flights, hotels, and tours.
This opportunity is perfect for individuals who enjoy helping others, providing exceptional customer service, and working independently from home. No prior travel experience is required—training and ongoing support are provided. Multiple positions are available.
Key ResponsibilitiesPlan and book vacations, including flights, hotels, cruises, tours, and excursions
Provide destination recommendations and personalized travel guidance
Communicate professionally with clients via email, phone, and online platforms
Manage bookings, confirmations, itinerary updates, and changes
Maintain accurate client records and booking documentation
Stay updated on travel promotions, supplier offerings, and industry trends
Strong written and verbal communication skills
Excellent customer service and organizational skills
Detail-oriented with the ability to manage multiple tasks
Comfortable using computers and online booking systems
Self-motivated and able to work independently
Reliable internet connection and home office setup
Must be at least 18 years old
Must reside in an eligible hiring region
Fully remote position with flexible scheduling
Commission-based earnings with performance incentives
Comprehensive training and ongoing mentorship
Access to travel supplier tools and booking platforms
Travel discounts and exclusive perks
Opportunities for long-term growth and leadership development
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