Service Advisors
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-02-16
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
We are seeking proactive, detail-oriented individuals to join our team as Service Experience Advisors
. In this fully remote role, you will guide clients through personalized service coordination, ensuring accuracy, responsiveness, and a positive overall experience.
This opportunity is ideal for individuals who enjoy working with people, managing details, and providing exceptional customer support.
Key ResponsibilitiesServe as a primary point of contact for client inquiries and service requests
Consult with clients to understand preferences, timelines, and expectations
Research and coordinate reservations, scheduling, and related arrangements
Prepare confirmations, summaries, and organized client documentation
Communicate with service partners to ensure accurate coordination
Manage changes, updates, and adjustments efficiently
Maintain accurate records and detailed client files
Deliver consistent, solution-focused customer service
QualificationsReside in the United States or Mexico (preferred)
Strong communication and interpersonal skills
Detail-oriented with strong organizational ability
Comfortable working independently in a remote environment
Reliable computer and high-speed internet connection
Flexible part-time or full-time scheduling
100% remote work environment
Comprehensive training
Supportive team structure
Opportunities for growth and advancement
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).