Customer Success Travel Specialist

Position Overview

We are seeking motivated and customer-focused individuals to join our team as a Remote Customer Success Travel Specialist. In this role, you will support clients throughout the travel planning and booking process, ensuring a accurate, and positive experience from start to finish.

This position combines customer service, travel coordination, and relationship management in a fully remote environment. No prior travel industry experience is required — comprehensive training and ongoing support are provided.

• Assist clients with travel accommodations, cruises, tours, and related services
• Provide destination information and personalized travel recommendations
• Coordinate confirmations, updates, and booking changes with travel suppliers
• Respond to client inquiries via phone, email, and online platforms
• Resolve service-related concerns in a timely and professional manner
• Maintain accurate client records and booking documentation

• Strong written and verbal communication skills
• Customer-focused mindset with problem-solving abilities
• Detail-oriented and highly organized
• Comfortable working independently in a remote environment
• Must be at least 18 years of age
• Residency in the U.S., U.K., or approved regions
• No previous travel industry experience required — training provided

• 100% remote work environment
• Flexible scheduling
• Structured training and ongoing mentorship
• Incentive programs and travel-related perks