Remote Director, Customer Insights
Remote / Online - Candidates ideally in
Jefferson City, Cole County, Missouri, 65109, USA
Listed on 2026-02-16
Jefferson City, Cole County, Missouri, 65109, USA
Listing for:
Lumen
Remote/Work from Home
position Listed on 2026-02-16
Job specializations:
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Customer Service/HelpDesk
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Marketing / Advertising / PR
Job Description & How to Apply Below
A leading telecommunications company is seeking a Director of Customer Insights to shape and execute comprehensive customer insights strategies. This role demands over 10 years of experience in customer insights or marketing analytics. Responsibilities include leading customer insights programs, owning key metrics like NPS, and delivering actionable business intelligence. Excellent analytical and communication skills are crucial for this position, which offers a flexible work-from-home arrangement.
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