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Bilingual

Remote Member Advocate: Empathetic Customer Champion

Remote / Online - Candidates ideally in
Plano, Collin County, Texas, 75086, USA
Listing for: VytlOne
Remote/Work from Home position
Listed on 2026-02-17
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Healthcare
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading pharmacy solutions provider is seeking a Member Advocate to handle complex customer inquiries remotely. This role requires exceptional empathy and communication skills as they strive to resolve issues creatively and efficiently. The ideal candidate will have at least 2 years of Pharmacy or Health Care customer service experience. Key responsibilities include maintaining performance metrics, engaging with members, and collaborating with AI tools for enhanced service delivery.

The position offers an hourly rate of $17–$23, based on experience.
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