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Technical Support HelpDesk/Support CRM System Customer Service Rep

Hybrid Remote SaaS Customer Success Leader

Remote / Online - Candidates ideally in
Orlando, Orange County, Florida, 32885, USA
Listing for: CHEP UK Ltd.
Full Time, Remote/Work from Home position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, CRM System, Customer Service Rep
  • IT/Tech
    Technical Support, HelpDesk/Support, CRM System
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A global logistics company is seeking a Customer Success Manager to enhance client satisfaction through onboarding and training of digital solutions. This role involves monitoring customer engagement, gathering feedback, and collaborating with sales and product teams to drive user adoption. Ideal candidates should possess a Bachelor's degree and experience in customer relationship management, with skills in problem-solving and project management.

The position offers a hybrid remote work model, balancing in-person customer interactions with digital support.
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