Airlines Ticketing & Reservations Manager

Job Title:
Airlines Ticketing & Reservations Manager

Location: Remote – Florida preferred or East Coast of US

Employment Type: Full-Time

MLB & Associates is hiring for our client, a fast-growing travel and hospitality services company, supporting clients worldwide with hotel sourcing, venue finding, and travel management. We are now expanding our team and seeking an experienced Airline Group Ticketing & Reservations Specialist to manage all flight needs for our accounts.

We are looking for a detail-oriented professional with strong expertise in airline group ticketing, reservations, and ARC reporting. The ideal candidate must have hands‑on experience with Amadeus and be comfortable working independently in a fully remote environment.

• Handle group and individual flight reservations for client accounts.
• Identify and research hotels that meet the needs of clients. Compile and analyze data from hotels to provide comprehensive reports and ensure clients receive efficient and well‑organized service.
• Manage airline group ticketing, including fare negotiations, contracts, and seat blocks.
• Process and oversee ARC reporting with accuracy and compliance.
• Provide excellent customer service to clients regarding flight schedules, changes, and travel requirements.
• Collaborate with internal teams to align flight bookings with overall travel programs.
• Strong negotiations skills with all airlines and hotels on rates, commissions and contractual terms. Maximize value for clients while ensuring mutually beneficial agreements with hotel partners and airlines.

• Minimum 5+ years of experience in airline group ticketing or travel agency experience.
• Strong working knowledge of Amadeus GDS is required.
• Strong negotiation skills with Airline partners.
• Experience handling ARC reporting is required.
• Excellent organizational and communication skills.
• Ability to work independently in a remote setting, full-time position, Monday – Friday.
• Salary range: $47,000 – $55,000 annually, plus bonuses.
• Flexibility of working remotely anywhere in the U.S.
• Opportunity to grow within a dynamic and expanding company.