Travel Assistance Specialist
Plano, Collin County, Texas, 75086, USA
Listed on 2026-02-18
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Client Relationship Manager
Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Overview
We are actively hiring motivated and service-oriented individuals to join our team as Travel Assistance Specialists.
In this fully remote role, you will support clients with researching, booking, and managing travel arrangements, ensuring a smooth and stress-free experience from start to finish. You will assist with flights, accommodations, cruises, vacation packages, and more while delivering exceptional customer service.
No prior travel industry experience is required. Comprehensive training, certification, and ongoing mentorship are provided. Multiple openings available.
Responsibilities- Assist clients with booking domestic and international travel
- Coordinate flights, hotels, cruises, tours, and vacation packages
- Provide prompt responses to travel-related inquiries
- Manage itinerary updates, confirmations, changes, and cancellations
- Prepare and process travel documentation and invoices
- Offer destination insights and travel recommendations
- Maintain organized client records and booking details
- Build long-term client relationships to encourage repeat and referral business
- Strong communication and customer service skills
- Detail-oriented with strong organizational abilities
- Comfortable using online booking platforms and computer systems
- Ability to multitask and manage multiple client requests
- Self-motivated and able to work independently in a remote setting
- Reliable internet connection
Must be 18+ years old - Must reside in an eligible hiring region
- Flexible work-from-home opportunity
- Access to preferred travel supplier partnerships
- Travel discounts and industry perks
- Ongoing mentorship and leadership development
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