Customer Service Representative - Work From Home

Employer Industry: Customer Service and Professional Services

• Competitive salary with potential for bonuses
• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to work with a family-owned business that prioritizes customer service excellence
• Commitment to operational and service excellence in every client interaction

• Provide exceptional customer service and support to clients
• Manage customer inquiries and resolve issues efficiently
• Collaborate with team members to enhance service delivery
• Maintain accurate records of customer interactions and transactions
• Contribute to continuous improvement initiatives within the organization

• Proven experience in customer service or sales roles
• Strong communication and interpersonal skills
• Ability to work effectively in a team-oriented environment
• Detail-oriented with strong organizational skills
• Must be available and punctual for scheduled work shifts

• Familiarity with customer relationship management (CRM) software
• Experience in a family-owned or small business environment
• Bilingual skills are a plus
• Previous experience in professional services or client management

#Customer Service #Professional Services #Career Growth #Family Owned Business  #Operational Excellence

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