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Overnight Customer Support Associate - Work From Home

Remote / Online - Candidates ideally in
Zanesville, Muskingum County, Ohio, 43701, USA
Listing for: Parkade
Full Time, Remote/Work from Home position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30 USD Hourly USD 30.00 HOUR
Job Description & How to Apply Below
Position: FT Overnight Customer Support Associate - Work From Home
[Customer Service / Remote] - Anywhere in U.S. / Up to $30 per hour / Medical, dental & vision / PTO / Laptop provided / Monthly cell phone stipend - As an Overnight Customer Support Associate, you will:
Provide high quality support via email and phone to property managers and parking customers on all issues including but not limited to app/website troubleshooting, assistance booking or adjusting pricing, parking enforcement (fee issuance, towing vehicles), and ad-hoc requests related to parking organization and management;
Maintain a consistent, high-quality voice and tone aligned with company and brand standards;
Document actions, decisions, and outcomes on all tickets as needed.
Position Requirements
10+ Years work experience
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