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Technical Support Cloud Computing

Customer Success Manager - Cloud & DevOps, Remote

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 78716, USA
Listing for: Firefly
Remote/Work from Home position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Cloud Computing
  • IT/Tech
    Technical Support, Cloud Computing
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A cutting-edge cloud automation firm is seeking a Customer Success Manager to build strong customer relationships and maximize value from their cloud solutions. This role is fully remote and open to all US-based candidates. The ideal candidate will have at least 3 years of experience in Customer Success or Account Management, with a focus on technical SaaS products. You will manage the entire customer lifecycle, advocate for customer needs internally, and work closely with the Product, Engineering, and Sales teams to ensure customer satisfaction.

Join a collaborative and inclusive culture that values personal growth and offers visibility in a growing startup environment.
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