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Remote Customer Support Team Lead | Equity Eligible
Remote / Online - Candidates ideally in
Germany, Pike County, Ohio, USA
Listed on 2026-02-19
Germany, Pike County, Ohio, USA
Listing for:
Clutch Canada
Remote/Work from Home
position Listed on 2026-02-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading pet health company is seeking a Support Team Lead to oversee the Customer Support function. The role involves leading a remote team, ensuring high-quality service, and making critical decisions during escalations. Responsibilities include performance management, operational improvements, and building a culture of accountability. Ideal candidates will have experience in customer service management and strong leadership abilities. Join a rapidly growing startup that values flexibility and impact.
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