Customer Service Rep – Tax; Seasonal, Bilingual: English​/Spanish – Remote

Employer Industry: Customer Service

• Salary up to $16/hr
• Opportunity for career advancement with 80% of managers promoted from within
• Work remotely with a flexible schedule
• Comprehensive benefits including medical, dental, and vision insurance
• Paid training and performance-based incentives
• Inclusive company culture with diversity and wellness programs

• Provide inbound customer support using a call flow guide in the customer’s preferred language
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

• Fluency in both Spanish and English
• Minimum of 1 year of customer service experience
• Open availability for work shifts
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment

• Familiarity with fast-paced multi-tasking and eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• Desktop or laptop computer meeting specified requirements

#Customer Service #Remote Work #Career Growth #Bilingual Jobs #Inclusive Culture

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