Senior Customer Success Manager — Remote
Remote / Online - Candidates ideally in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-02-19
Detroit, Wayne County, Michigan, 48228, USA
Listing for:
Crescendo.ai
Remote/Work from Home
position Listed on 2026-02-19
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A cutting-edge AI solutions firm is seeking a Senior Customer Success Manager to oversee an assigned portfolio of key customers. This role involves cultivating relationships with C-level stakeholders and ensuring high customer satisfaction through excellent service and proactive management. Candidates should have 5–7 years of B2B SaaS experience and a track record in driving customer retention and revenue growth. Join us and help shape the future of customer experience!
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Position Requirements
10+ Years
work experience
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