Customer Service Rep – Tax; Seasonal, Bilingual: English​/Spanish – Remote

Why consider this job opportunity:

• Salary up to $16/hr
• Paid training and performance-based incentives
• Daily Pay enrollment option to access pay early
• Comprehensive benefits including medical, dental, and vision insurance
• Work-from-home convenience with a supportive and inclusive culture
• Opportunities for career growth with mentorship programs

• Provide inbound customer support using a call flow guide in the customer’s preferred language
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

• Must speak both Spanish and English fluently
• Minimum of 1 year of customer service experience
• Open availability for scheduling
• High school diploma or GED
• A quiet, distraction-free work environment at home

• Strong computer navigation skills and PC knowledge
• Eagerness to learn new technologies
• Proficiency in fast-paced multi-tasking

#wfh #Customer Service #Bilingual #Career Growth #Remote Work

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