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Customer Support Representative - Remote
Remote / Online - Candidates ideally in
Davenport, Scott County, Iowa, 52805, USA
Listed on 2026-02-19
Davenport, Scott County, Iowa, 52805, USA
Listing for:
Spade Recruiting
Full Time, Remote/Work from Home
position Listed on 2026-02-19
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
This position is designed for someone who wants meaningful work with dependable growth and the flexibility to work remotely. Every day, you'll speak with individuals who are already expecting a conversation and looking for clear guidance.
Your role is to walk them through important information, answer questions, and make the process feel simple and stress-free.
Your Responsibilities
You'll have a structured workflow and steady interaction with members. In this role, you'll:
- Coordinate and confirm scheduled meetings
- Hold conversations over phone or virtual calls
- Explain available options in a clear, approachable way
- Guide members through straightforward online steps
- Keep notes organized and manage follow-ups
- Ensure each person feels well-informed and taken care of
This role is ideal for individuals who enjoy helping others and can communicate confidently. You'll do well if you have:
- Strong communication and active-listening skills
- Basic comfort with computers and online meetings
- Dependable work habits and time management
- The ability to stay organized while working independently
What We Offer
We're focused on long-term career development and a supportive environment. You'll receive:
- Full training and ongoing development
- Weekly pay and bonus opportunities
- Clear advancement paths for motivated team members
- A positive, collaborative team atmosphere
- Steady full-time hours
- Work-from-home options depending on your region
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