Customer Service Rep – Tax; Seasonal, Bilingual: English/Spanish – Remote
Remote / Online - Candidates ideally in
Granville, Monongalia County, West Virginia, 26534, USA
Listed on 2026-02-19
Granville, Monongalia County, West Virginia, 26534, USA
Listing for:
Concentrix
Seasonal/Temporary, Remote/Work from Home
position Listed on 2026-02-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Job Description & How to Apply Below
Location: Granville
Employer Industry: Customer Service Outsourcing
Why consider this job opportunity- Salary of $16/hr, with benefits including medical, dental, and vision insurance
- Daily Pay enrollment option for early access to earnings
- Opportunity for career advancement, with 80% of managers promoted from within
- Paid training and performance-based incentives
- Work-from-home convenience in a supportive and inclusive environment
- Engaging programs and events promoting diversity, equity, and community support
- Provide inbound customer support using a call flow guide in both Spanish and English
- Help customers resolve basic technical issues related to tax services
- Track, document, and retrieve information in databases accurately
- Offer additional products and services to enhance customer experience
- Deliver expert customer experiences with a positive attitude
- Fluency in both Spanish and English, with the ability to read, write, and speak
- At least 1 year of customer service experience
- Open availability for scheduling
- High school diploma or GED required
- Ability to work in a quiet, distraction-free home environment
- Strong computer navigation skills and proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies and adapt to different tools
- A desktop or laptop that meets specified requirements
- Familiarity with customer service software and databases
- Previous experience in a remote work environment
#Customer Service #Bilingual Jobs #Remote Work #Career Growth #Inclusive Culture
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