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Customer Service Rep – Tax; Seasonal, Bilingual: English​/Spanish – Remote

Remote / Online - Candidates ideally in
Obion, Obion County, Tennessee, 38240, USA
Listing for: Concentrix
Seasonal/Temporary, Remote/Work from Home position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 16 USD Hourly USD 16.00 HOUR
Job Description & How to Apply Below
Position: Customer Service Rep – Tax (Seasonal, Bilingual: English / Spanish) – Remote
Location: Obion

Employer Industry: Customer Service and Support

Why consider this job opportunity:
  • Salary up to $16/hr.
  • Opportunity for career advancement and personal development, with 80% of managers promoted from within
  • Work-from-home convenience, allowing for a flexible work environment
  • Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
  • Daily Pay enrollment option to access pay early
  • Supportive and inclusive culture with programs celebrating diversity and community support
What to Expect (Job Responsibilities):
  • Provide inbound customer support using a call flow guide in the customer’s preferred language
  • Help customers resolve basic technical issues
  • Track, document, and retrieve information in databases
  • Offer additional products and/or services
  • Deliver expert customer experiences with a positive attitude
What is Required (Qualifications):
  • Must be fluent in both Spanish and English
  • Minimum of 1 year of customer service experience
  • Open availability for work shifts
  • High school diploma or GED
  • A quiet, distraction-free environment to work from at home
How to Stand Out (Preferred Qualifications):
  • Strong computer navigation skills and PC knowledge
  • Eagerness to learn new technologies
  • Proficiency in fast-paced multi-tasking
  • A desktop or laptop that meets specified requirements for the position
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