Customer Service Rep – Tax; Seasonal, Bilingual: English​/Spanish – Remote

Employer Industry: Customer Service

• Salary up to $16/hr.
• Paid training and performance-based incentives
• Opportunity for career advancement and growth within the organization
• Work-from-home convenience
• Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Supportive and inclusive company culture with programs promoting diversity and community engagement

• Provide inbound customer support using a call flow guide in the customer’s preferred language
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

• Must be fluent in both Spanish and English
• Minimum of 1 year of customer service experience
• Open availability for work shifts
• High school diploma or GED
• A quiet, distraction-free environment to work from at home

• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• Desktop or laptop computer that meets specified requirements
• High-speed internet connection

#Customer Service #Remote Work #Career Growth #Bilingual Jobs #Inclusive Culture

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