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Customer Care Associate - Work From Home
Remote / Online - Candidates ideally in
Chippewa Falls, Chippewa County, Wisconsin, 54729, USA
Listed on 2026-02-20
Chippewa Falls, Chippewa County, Wisconsin, 54729, USA
Listing for:
Health Advocate
Full Time, Remote/Work from Home
position Listed on 2026-02-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Medical, dental & vision / 401k match / PTO / Training and equipment provided - As a Customer Care Associate at Health Advocate, you will:
Provide excellent customer service and support to clients through phone and email;
Resolve customer inquiries and concerns in a timely and professional manner;
Maintain accurate and detailed records of customer interactions and transactions;
Collaborate with team members to ensure customer satisfaction and efficient problem-solving;
Utilize various software systems and databases to accurately document and retrieve customer information;
Continuously seek opportunities to improve customer experience and provide feedback to management for process improvement.
Position Requirements
10+ Years
work experience
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