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Client Relationship Manager HelpDesk/Support

Remote Client Onboarding & Therapist Match Specialist

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Rival
Remote/Work from Home position
Listed on 2026-02-20
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A mental health service provider in Boston is seeking a Client Relations Specialist to manage client inquiries and ensure a positive intake experience. Responsibilities include matching clients with therapists, scheduling appointments, and maintaining client satisfaction throughout the intake process. The ideal candidate should have customer service experience, strong communication skills, and a degree in a related field. Benefits include 401k, health and dental insurance, unlimited vacation, and remote work options.
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