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Customer Service Management
Remote / Online - Candidates ideally in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-02-21
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for:
Traveling with Mchaila
Remote/Work from Home
position Listed on 2026-02-21
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
We are seeking a Remote Customer Service Management professional to oversee client interactions, monitor service quality, and ensure a seamless, high‑quality experience from first contact to completion. This fully remote role is ideal for someone organized, people‑focused, and capable of managing multiple client needs independently.
The ideal candidate will utilize available tools, resources, and mentorship to deliver consistent, reliable service while working autonomously.
What You'll Do:- Oversee and support client communications and service workflows
- Ensure timely responses, follow-ups, and issue resolution
- Coordinate details, schedules, and confirmations as needed
- Maintain accurate records and service documentation
- Provide professional, friendly leadership in client‑facing situations
- Strong communication, organization, and problem‑solving skills
- Customer service or client management experience (preferred, not required)
- Ability to multitask and work independently in a remote setting
- Reliable, detail‑oriented, and tech‑comfortable
- Must be a citizen of the US, UK, Mexico, Australia, Spain and LATAM
- 100% remote flexibility
- Training and ongoing support provided
- Clear path for growth within a supportive team
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