Strategic SMB Customer Success Manager; Remote
Remote / Online - Candidates ideally in
Clearwater, Pinellas County, Florida, 34623, USA
Listed on 2026-02-21
Clearwater, Pinellas County, Florida, 34623, USA
Listing for:
KnowBe4
Remote/Work from Home
position Listed on 2026-02-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support, CRM System, HelpDesk/Support
Job Description & How to Apply Below
A cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and maximize value from products. Candidates should have experience in customer service and familiarity with IT Security. The role includes onboarding new clients, managing customer health metrics, and driving renewal processes. Strong communication and time management skills are essential, along with familiarity with CRM systems like Salesforce.
This role offers great benefits and a dynamic work environment.
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