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Remote ER&R Support Analyst — Data & Issuer Care

Remote / Online - Candidates ideally in
Annapolis, Anne Arundel County, Maryland, 21403, USA
Listing for: ASM Research, An Accenture Federal Services Company
Remote/Work from Home position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading research firm is seeking an ER&R Support Analyst to join their fully remote team. Responsibilities include handling communications regarding Marketplace insurance data, providing customer support, and analyzing relevant cases. The ideal candidate will have a Bachelor's degree or equivalent experience, strong customer service skills, and the ability to handle multiple tasks effectively. Proficiency in MS Office and a background in data analysis are preferred.

This position emphasizes organization and attention to detail, making it suitable for candidates who thrive in dynamic environments.
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