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Technical Support HelpDesk/Support Customer Service Rep CRM System

Enterprise Customer Success Leader — Remote

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: ChurnZero, Inc
Remote/Work from Home position
Listed on 2026-02-21
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep, CRM System
  • IT/Tech
    Technical Support, HelpDesk/Support, CRM System
Salary/Wage Range or Industry Benchmark: 120000 - 140000 USD Yearly USD 120000.00 140000.00 YEAR
Job Description & How to Apply Below
A leading customer success platform is seeking a Manager, Customer Success to lead a team of Customer Success Managers (CSMs) remotely. This role requires over 7 years of experience in customer-facing positions, with a strong emphasis on retention and team development. The ideal candidate will foster collaboration, ensure timely resolution of customer challenges, and work cross-functionally to enhance customer strategies.

Competitive earnings of $120k to $140k OTE offered.
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