Technical Support Representative

Overview

We are currently hiring motivated individuals for a Remote Technical Support Representative position. In this role, you will assist clients with travel-related inquiries, booking support, reservation coordination, and issue resolution.

No prior travel industry experience is required. Training and ongoing support are provided.

• Respond to client inquiries via phone, email, and online platforms
• Assist with travel bookings, reservations, confirmations, and updates
• Research and compare travel options using approved systems
• Troubleshoot booking issues and resolve service concerns
• Maintain accurate records and documentation
• Support clients with itinerary details and travel information

• Strong communication and customer service skills
• Detail-oriented and organized
• Comfortable working independently in a remote environment
• Basic computer skills and reliable internet access
• At least 18 years old
• Legally authorized to work in the U.S., U.K., Mexico, Australia, or Spain
• English proficiency

• 100% Remote position
• Flexible scheduling
• Training provided
• Incentive programs and travel-related perks
• Growth opportunities