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Technical Support Representative
Remote / Online - Candidates ideally in
Santa Ana, Orange County, California, 92725, USA
Listed on 2026-02-21
Santa Ana, Orange County, California, 92725, USA
Listing for:
Hope’s Global Getaways
Remote/Work from Home
position Listed on 2026-02-21
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Overview
We are currently hiring motivated individuals for a Remote Technical Support Representative position. In this role, you will assist clients with travel-related inquiries, booking support, reservation coordination, and issue resolution.
No prior travel industry experience is required. Training and ongoing support are provided.
What Youll Do- Respond to client inquiries via phone, email, and online platforms
- Assist with travel bookings, reservations, confirmations, and updates
- Research and compare travel options using approved systems
- Troubleshoot booking issues and resolve service concerns
- Maintain accurate records and documentation
- Support clients with itinerary details and travel information
- Strong communication and customer service skills
- Detail-oriented and organized
- Comfortable working independently in a remote environment
- Basic computer skills and reliable internet access
- At least 18 years old
- Legally authorized to work in the U.S., U.K., Mexico, Australia, or Spain
- English proficiency
- 100% Remote position
- Flexible scheduling
- Training provided
- Incentive programs and travel-related perks
- Growth opportunities
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