Remote Technical Support Agent

Position Overview

We are actively hiring motivated and customer-focused individuals for a Remote Technical Support Agent role. In this position, you will provide remote assistance to clients by handling travel-related inquiries, coordinating reservations, resolving booking issues, and ensuring accurate documentation. No prior travel industry experience is required. Comprehensive training and ongoing support are provided.

• Respond to client inquiries via phone, email, and online platforms.
• Provide support for reservations, confirmations, updates, and changes.
• Research and verify travel options using approved systems.
• Troubleshoot booking-related issues and provide timely resolutions.
• Maintain accurate records and client documentation.
• Deliver professional, solution‑oriented customer service.

• Strong communication and customer service skills.
• Detail-oriented with strong organizational abilities.
• Comfortable working independently in a remote setting.
• Basic computer proficiency and reliable internet access.
• Must be at least 18 years of age.
• Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain.
• English communication proficiency.

• Fully remote position.
• Flexible scheduling options.
• Training and professional development.
• Incentive programs and performance-based perks.
• Opportunities for advancement.