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HelpDesk/Support Technical Support Customer Service Rep

Remote Wisconsin Help Desk III — Training & Data Support

Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listing for: Sundial Software
Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-02-22
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A software solutions provider is seeking a Customer Success Associate (Help Desk III) to provide customer service and training for educational software in Wisconsin. The ideal candidate will manage support tickets and help schools and districts effectively utilize WISEdata and WISEdash tools. Experience in customer service and the ability to present training sessions are essential. The position is 100% remote within Wisconsin, and applicants must be WI residents or willing to relocate.
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