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HelpDesk/Support Customer Service Rep

Remote Health Plan Support Specialist

Remote / Online - Candidates ideally in
Somerville, Middlesex County, Massachusetts, 02145, USA
Listing for: Massachusetts General Hospital
Remote/Work from Home position
Listed on 2026-02-22
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 19.81 - 28.3 USD Hourly USD 19.81 28.30 HOUR
Job Description & How to Apply Below
A prominent healthcare organization is seeking a Customer Service Professional responsible for managing customer inquiries and ensuring exceptional satisfaction. This remote position requires strong communication and multitasking skills, alongside a commitment to building rapport with members and providers. Applicants should have a high school diploma, with a preference for those holding an associate's degree. Call center experience is a plus.

The role offers a pay range of $19.81 - $28.30 per hour.
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