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Customer Success Mgr./ CSM

Remote Director, Customer Success — Northeast

Remote / Online - Candidates ideally in
Rochester, Oakland County, Michigan, 48308, USA
Listing for: OneStream Software
Remote/Work from Home position
Listed on 2026-02-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading financial software company is hiring a Director of Customer Success to oversee customer satisfaction and retention in the Northeast region. The ideal candidate will have extensive experience in customer engagement and a strong leadership background. Responsibilities include managing customer portfolios, leading a team, and collaborating with various internal departments to ensure exceptional customer experiences. A strong commitment to customer success and a deep understanding of SaaS applications are essential for success in this role.
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