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Digital SMB Customer Success Manager — Remote
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-02-23
New York, New York County, New York, 10261, USA
Listing for:
Float.com
Remote/Work from Home
position Listed on 2026-02-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A leading software company is seeking a Customer Success Manager to enhance customer retention for SMB clients. This role includes managing a portfolio of over 3500 customers, developing engagement strategies, and refining onboarding processes. The ideal candidate will have a strong background in SMB customer needs, churn management, and scalable success programs. The position is fully remote and requires excellent communication skills.
The expected earnings are approximately $120,163 annually.
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