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Zendesk Solutions Specialist — CX; Hybrid, Nashville
Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-02-23
Nashville, Davidson County, Tennessee, 37247, USA
Listing for:
Universal Music Group
Full Time, Remote/Work from Home
position Listed on 2026-02-23
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
A leading music company in Nashville is looking for a Customer Experience Solutions Specialist to join their UMG Zendesk team. This role combines technical skills with strategic insight, ensuring Zendesk fits business goals while enhancing customer experiences. Candidates should have at least 2 years of IT or Zendesk experience, strong communication skills, and a passion for improving customer service operations.
Flexibility for remote work combined with in-office collaboration is available.
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