Planning Specialist
Stamford, Fairfield County, Connecticut, 06925, USA
Listed on 2026-02-23
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
We are seeking a dependable and detail-oriented Destination Planning Specialist to assist clients with organizing personalized travel experiences from start to finish. This position is well suited for candidates in the Stamford, Connecticut area who value organization, research, and professional client service in a remote environment.
As a member of our team, you will consult with clients to understand their goals, timelines, and budgets, then research appropriate destinations, lodging, transportation, and activities that meet their needs. You will develop structured itineraries, coordinate reservations, and ensure all arrangements are accurate and clearly communicated. Success in this role depends on strong documentation practices and the ability to manage several client plans simultaneously without missing details.
You will also provide support throughout the planning and travel process, answering questions, confirming updates, and assisting with changes as necessary. This role focuses on coordination and service excellence rather than direct selling, making it ideal for individuals who enjoy organization and client support.
Key Responsibilities- Gather and document planning requirements
- Research and recommend suitable options
- Prepare itineraries and confirmations
- Coordinate bookings and schedules
- Maintain client communication
- Keep organized records
- Excellent customer service and communication skills
- Strong organizational abilities
- Detail-oriented mindset
- Comfortable working independently
- Hospitality or support experience helpful
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