Bilingual Inside Sales Representative; English​/Spanish

Don't miss this opportunity to jumpstart your career!

Come interview with us in-person at our upcoming open recruiting session in San Antonio, TX on Thursday, March 5th, 2026.

Come ready to meet the AT&T Management Team and learn all about a career with #LifeAtATT!

Join us at our AT&T Call Center:

1010 N St. Mary’s St

San Antonio, TX 78215
Date:
Thursday, March 5th, 2026
Time: 10:00am - 3:00pm

Note:
Priority scheduling will be given to candidates who complete their application and pass the online assessment. Walk-ins are welcome!

This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This position reports to our 1010 N St. Mary’s St, San Antonio, TX 78215 location. If selected, you must be able to report to this location.

This hybrid-remote position reports to our 1010 N Saint Mary's St, San Antonio, Texas 78215 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly.

This position offers a $1,500.00 sign on bonus paid out as follows: first $250 payment 30 days after hire date, second $500 payment 6 months after hire date and third $750 payment 1 year after hire date.

This is your opportunity to be the voice of AT&T – a global leader in communications and technology. As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.

Pay Transparency:  

Our Premier Service Consultants earn $20.16 hourly + commission if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earns top representatives $62,280+per year.  Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

How You’ll Make an Impact: 

As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.

What Your Day-to-Day Will Look Like:

• Handle customer interactions (calls, chats, emails) in a fast-paced environment.

• Identify upselling opportunities and close deals to reach your sales and commissions targets.

• Accurately resolve issues related to service, billing, payments, and collections.

• Explain bills and product features clearly.

• Troubleshoot basic problems and seek higher support if needed.

• Build customer confidence and loyalty by resolving issues.

• Support various customer inquiries, including technical issues.

• Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.

• Paid training to set you up for success.

Key expectations to succeed:

• Commissioned sales experience highly preferred

• Unwavering Customer Focus

• Strong Work Ethic

• Adaptability

• Problem-Solving Skills

• Attention to Details

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone

• Tuition reimbursement program

• Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and an additional PTO is provided based on the bargaining group to which you are hired.

• Paid Parental Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

Work From Home/Hybrid Requirements:

• You will need verified internet…