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HelpDesk/Support Customer Service Rep

Remote ER&R Support Analyst — Data & Issuer Care

Remote / Online - Candidates ideally in
Concord, Merrimack County, New Hampshire, 03306, USA
Listing for: ASM Research, An Accenture Federal Services Company
Remote/Work from Home position
Listed on 2026-02-24
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading consultancy firm is seeking a remote ER&R Support Analyst responsible for inbound and outbound communications regarding Marketplace insurance data verification. The ideal candidate will efficiently manage customer inquiries through phone and email, maintain attention to detail and professionalism, and work collaboratively to resolve issues. Qualifications include a Bachelor's degree or equivalent experience, solid customer service skills, and ability to analyze data effectively.

Join a diverse team and contribute to a mission-driven environment.
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