Virtual Client Onboarding Specialist

Role Overview

We are seeking motivated, detail-oriented individuals to join our team as Virtual Client Onboarding Specialist. In this fully remote role, you will guide new clients through the setup and coordination travel process, ensuring a seamless and personalized experience from start to finish.

This position is perfect for people who enjoy helping others, managing multiple tasks, and delivering outstanding service in a remote setting. No prior experience is required we provide comprehensive training and ongoing support to help you succeed.

• Assist clients with onboarding and organizing personalized travel plans
• Research, compare, and confirm arrangements using approved systems
• Provide accurate information and thoughtful recommendations based on client preferences and budgets
• Communicate professionally via email, phone, and messaging platforms
• Manage updates, changes, and client service inquiries promptly
• Maintain organized and accurate client records and documentation
• Participate in training sessions, team meetings, and ongoing professional development

• Strong written and verbal communication skills
• Customer-focused with attention to detail and solid organizational abilities
• Comfortable working independently in a remote environment
• Basic computer proficiency and reliable internet access
• Must be at least 18 years old
• Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain

• 100% remote position with flexible scheduling
• Comprehensive training — no prior experience required
• Supportive and collaborative team environment
• Performance-based incentives and special perks