Call Center Service Representative - Remote IDAHO

Employer Industry: Financial Services

• Starting hourly wage of $17.00, with potential for additional pay for bilingual skills and performance
• Milestone bonuses of $500 at 6 months, $1,000 at 12 months, and $1,500 at 18 months
• 100% fully remote position, providing flexibility and saving on commute time
• Comprehensive benefits package including medical, dental, and vision insurance starting from day one
• Opportunities for professional development and career advancement within a supportive culture
• Paid training and generous paid time off, including 11 paid federal holidays

• Assist customers through inbound phone interactions, ensuring they feel valued and appreciated
• Provide meaningful solutions and share knowledge of products and services to enhance customer experience
• Develop skills and knowledge in technology, banking, and leadership to support career growth
• Build and maintain meaningful relationships with customers
• Participate in 11 weeks of virtual online training to prepare for the role

• Must reside within 90 miles of an
• High School diploma or equivalent
• Strong communication skills with a passion for serving others
• Experience in customer service, problem‑solving, and educating customers on products/services
• Basic knowledge of banking and financial services is a plus; proficiency in navigating computer software and multiple systems

• Bilingual in Spanish, with the ability to pass a language assessment for additional pay
• Previous experience in a call center or financial services environment
• Demonstrated ability to contribute positively to team culture and dynamics
• Strong keyboarding skills and familiarity with various computer software systems

#Financial Services #Remote Work #Customer Service #Career Growth #Competitive Compensation

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