Customer Service Representative - Work From Home
Remote / Online - Candidates ideally in
Layton, Davis County, Utah, 84041, USA
Listed on 2026-02-25
Layton, Davis County, Utah, 84041, USA
Listing for:
Independence Pet Holdings
Full Time, Remote/Work from Home
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Independence Pet Holdings, you will:
Respond to 70-90 phone calls per day, providing exceptional customer service in every interaction;
Answer customer emails promptly, addressing their inquiries and concerns professionally;
Help Pet Parents understand coverage and options, review claims, and maintain and adjust new and existing policies;
Collaborate with team members to ensure a supportive and efficient work environment, sharing knowledge and resources.
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