Call Center Representative - Work From Home

Position: FT Call Center Representative - Work From Home
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / PTO / Paid training - As a Call Center Rep at Inte Logix, you will:
Serve as the primary point of contact for customers via phone;
Provide exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutions;
Maintain a thorough understanding of products, services and policies to effectively assist customers;
Accurately document customer interactions and transactions across all tools/platforms;
Collaborate with other departments to resolve customer issues and escalate complex problems as necessary;
Strive to exceed customer satisfaction goals and performance metrics.