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Remote Strategic Customer Success Manager – Enterprise Adoption

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Relativity
Remote/Work from Home position
Listed on 2026-02-27
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Account Manager, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 67000 - 101000 USD Yearly USD 67000.00 101000.00 YEAR
Job Description & How to Apply Below
A technology company seeks a Customer Success Manager to oversee a portfolio of Corporate Enhanced Accounts. The role combines project-based support for Corporate Standard Tier customers and requires 1-3 years of relevant experience. You will build trusted relationships, manage account check-ins, and monitor usage signals to ensure customer success. Ideal candidates should have strong communication skills and a background in a customer-facing role.

The position offers a competitive salary ranging from $67,000 to $101,000, along with performance bonuses and incentives.
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