Customer Care Assistant; Remote
Remote / Online - Candidates ideally in
Minneapolis, Hennepin County, Minnesota, 55401, USA
Listed on 2026-02-27
Minneapolis, Hennepin County, Minnesota, 55401, USA
Listing for:
Lylu Wear
Full Time, Part Time, Remote/Work from Home
position Listed on 2026-02-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Lylu Wear is looking for a Customer Care Assistant (Remote) to join our Distribution Department in Minneapolis. This role supports customers throughout the order and delivery process. Fully remote. Applications are accepted from Minnesota residents only.
Duties:
- Handle customer inquiries related to orders.
- Provide updates on shipping and delivery status.
- Coordinate with warehouse and logistics teams.
- Resolve order issues in a timely manner.
- Document cases in internal systems.
- Maintain clear and professional communication.
- Experience in customer service is preferred.
- Strong written and verbal English skills.
- Comfortable with CRM or ticketing tools.
- Well-organized and detail-focused.
- Able to work independently from home.
- Must be currently based in Minnesota.
- Remote role within Minnesota.
- Part-time or full-time options.
- Flexible scheduling.
- Structured onboarding and support.
- Collaborative and friendly team.
- Long-term role with stability.
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