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AI-Driven Support Lead — Build Automated CX Stack; Remote
Remote / Online - Candidates ideally in
West Valley City, Salt Lake County, Utah, 84119, USA
Listed on 2026-02-27
West Valley City, Salt Lake County, Utah, 84119, USA
Listing for:
Puffy
Remote/Work from Home
position Listed on 2026-02-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A leading mattress brand in the US is seeking a Customer Support Systems Manager to architect AI-driven workflows and enhance customer experiences. The ideal candidate will have over 5 years of experience in customer support within e-commerce, proven skills in Zendesk administration, and the ability to lead remote teams. Compensation includes a competitive salary, performance bonuses, and remote work flexibility.
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