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Senior Customer Success Leader — Corrections; Remote

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: Axon Enterprise
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Leader — Corrections (Remote)
A technology firm focused on public safety seeks a Corrections Senior Customer Success Manager to build strategic partnerships with correctional leaders. This role entails acting as a consultant, managing adoption metrics, creating success plans, and leading training efforts. The ideal candidate has experience in correctional environments, strong project management skills, and is adept at stakeholder engagement. This position allows for remote work, with a preference for candidates located on the east coast, and requires 30-35% travel.
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Position Requirements
10+ Years work experience
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