Remote German-Speaking Guest Greece

Join Mercier Consultancy MD as a German Speaking Guest Support specialist and enjoy the freedom of working remotely from beautiful Greece! As a key member of our guest support team, you'll provide exceptional assistance to German-speaking travelers, ensuring their trips to Greece are seamless and enjoyable. If you're passionate about travel, fluent in German, and ready for a new adventure, we invite you to apply!



Key Responsibilities

• Offer top-notch customer support to German-speaking guests via phone, email, and chat
• Help guests with inquiries regarding travel itineraries, accommodation options, activities, and sightseeing opportunities
• Address and resolve customer issues with urgency and care, ensuring high levels of guest satisfaction
• Share valuable knowledge about Greece's destinations, culture, and travel options
• Maintain detailed records of guest interactions to improve service offerings and guest experiences
• Collaborate with the internal team to coordinate effective solutions and services for guests

• Fluency in German (both spoken and written);
  English proficiency is highly desirable
• Experience in customer service, ideally in the travel, tourism, or hospitality sectors
• Excellent communication and interpersonal skills, with a strong commitment to guest satisfaction
• Ability to manage multiple tasks efficiently in a dynamic environment
• A good understanding of Greece and its tourism industry is a plus
• A genuine love for travel and helping others shape their experiences
• Must be able to work remotely while being available during specified support hours
• Willingness to relocate to Greece (relocation costs covered by the company)

• Competitive Monthly
• Fully Paid Relocation Package
• Monthly Performance Bonus
• Fully Paid Training
• Health Insurance
• 2 Extra Salaries Per Year
• And Much More..