Call Center Rep

Call Center Representative

Contract through October 2026

Possible extension

100% remote - PST schedule

The Call Center Representative I will contact health plan members to schedule medical appointments. This role supports outreach and scheduling efforts and requires strong communication skills, reliability, and the ability to work independently in a compliant remote environment.

• Outbound calls to members to schedule medical appointments
• Provide clear, professional, and empathetic communication
• Accurately document call outcomes and appointment details
• Meet attendance, performance, and productivity expectations

• Healthcare experience preferred
• Customer service or call center experience
• Strong verbal communication skills
• Dependable attendance and punctuality
• Ability to work independently in a remote setting

Call Center Rep 1 Long Beach, California For over 16 years, Medasource has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customise our search based upon your company’s unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation Medasource finds the people best-suited for your business.

When you work with us, we work with you. That’s the Medasource promise.

Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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