Client Service Coordinator – Assistance

We are looking for a service-oriented Client Service Coordinator – Travel Assistance to support clients through the planning and booking process with accuracy and professionalism. This role focuses on client communication, coordination, and documentation to ensure each experience is managed smoothly from start to finish. The position is remote and designed to provide flexibility while maintaining clear processes and expectations.

In this role, you will communicate with clients to understand travel needs, timelines, and preferences. You will research destinations and lodging options, assist with itinerary organization, coordinate reservations, and confirm booking details. Keeping accurate records and delivering timely updates are essential components of this role. You will also assist clients with questions, documentation, and updates before, during, and after travel.

This role is ideal for individuals who enjoy structured work, clear communication, and delivering reliable service in a non-sales environment.

• Gather client information and planning details
• Research destinations and service options
• Coordinate and confirm bookings
• Prepare itineraries and documentation
• Provide ongoing assistance and updates
• Maintain organized client records

• Strong written and verbal communication skills
• Excellent organization and attention to detail
• Ability to manage multiple requests
• Prior customer service experience helpful but not required

• Flexible remote work environment
• Training and continued support
• Access to professional tools and resources
• Collaborative team culture