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Customer Service Rep Technical Support

Remote Digital Customer Success Architect

Remote / Online - Candidates ideally in
Bismarck, Burleigh County, North Dakota, 58502, USA
Listing for: EDB
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading data and AI solutions company is looking for a Digital Customer Success Strategist who will architect a customer success strategy to enhance experiences across a large customer base. This role requires at least 5 years of customer success experience and expertise in customer success and marketing automation platforms. The successful candidate will be responsible for creating automated engagement programs and developing strategies to drive product adoption and customer satisfaction.

An analytical mindset and strong communication skills are essential for this role.
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