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Account Manager Customer Success Mgr./ CSM Client Relationship Manager HelpDesk/Support

Remote Strategic Customer Success Manager – Enterprise Adoption

Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listing for: Relativity
Remote/Work from Home position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Account Manager, Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 67000 - 101000 USD Yearly USD 67000.00 101000.00 YEAR
Job Description & How to Apply Below
A technology company in Columbus, Ohio seeks a Customer Success Manager to manage Corporate Enhanced Tier accounts. The role combines account management with project-based support for customers. Responsibilities include building relationships, conducting reviews, and providing guided adoption journeys. Ideal candidates will have 1-3 years of experience, strong communication skills, and the ability to translate customer needs into structured plans. The position offers a salary range of $67,000 to $101,000 with additional performance bonuses.
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