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Bilingual HelpDesk/Support Customer Service Rep

Onsite Online Banking Support Specialist

Remote / Online - Candidates ideally in
San Antonio, Bexar County, Texas, 78208, USA
Listing for: IBC Bank
Full Time, Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A regional bank in San Antonio is seeking a full-time Online Customer Service Representative to assist users with online banking inquiries. This role involves troubleshooting errors, identifying suspicious activities, and providing excellent customer service. The ideal candidate possesses strong communication skills, a high school diploma, and at least one year of customer service experience. Bilingual candidates in English and Spanish are preferred.

This is an in-office position focusing on achieving productivity and service quality goals.
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