Remote Client Support Coordinator
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-03-12
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
We're expanding our remote team and looking for dependable, service-minded individuals who enjoy helping clients organize important plans and manage detailed arrangements.
As a Remote Client Support Coordinator, you will act as a primary contact for clients, assist with reservations and scheduling, and ensure all components are confirmed accurately. This role emphasizes communication, organization, and follow-through.
No prior industry experience is required. Training and onboarding support are provided.
What You'll Be Responsible ForCommunicating with clients to understand their preferences and timelines
Researching and coordinating lodging, transportation, and activity options
Securing reservations and preparing confirmations
Managing updates, adjustments, and client requests
Maintaining accurate digital records
Delivering prompt, professional customer support
What We're Looking For- Strong communication skills (written and verbal)
- Detail-oriented and organized
- Comfortable working independently in a remote setting
- Ability to manage multiple client requests
- Reliable computer and high-speed internet
- Must be 18 years of age or older
- Fully remote work environment
- Flexible part-time or full-time availability
- Structured training program
- Supportive team environment
- Growth opportunities based on performance
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